Most important, both issue triggers can also cause a heater high-limit trip that will render the spa unresponsive until it has cooled down or the issue has been addressed.If one day you discover that your pump is making a strange noise or not working at all, you can likely troubleshoot the problem on your own.Often, the pump is fine, but an airlock or a sensor issue is keeping the spa from running.
But if the spa is leaking water, call your local dealer immediately so an experienced technician can evaluate the problem. If you attempt to fix it yourself, you may void your warranty. Below is a list of some of the more common hot tub pump issues and the steps you can take to resolve them. Top spas, such as Caldera spas, have failsafe and diagnostic tools engineered into them. If the spa senses a power supply or electronic system issue, for example, it will shut down automatically to avoid damage. As always when troubleshooting, have your Owners Manual handy. On Caldera Utopia Series spas, the logo light serves as a helpful and visible diagnostic tool. When the diagnostic logo light shines orange and gray, the spa water is within 2 Fahrenheit of the set temperature and ready to enjoy. When the spa senses an issue, the diagnostic logo light may turn off, blink, or the colors may flash independently. No orange light means that water temperature is outside of 2 F of the set temperature. A flashing gray light indicates that the heater high-limit thermostat has tripped, meaning that the spa water is above an acceptable temperature range or that there is a flow issue. No gray light indicates that a problem has occurred with the power supply or there is an issue with the spa control box. If there are no lights whatsoever, the power to the spa may have been interrupted and needs to be restored. When the GFCI detects an issue with the power supply, such as a ground fault or a short circuit, it cuts off all electricity to your spa. To reset the GFCI and restore power to the spa, simply press the GFCIs reset button. To troubleshoot issues with the temperature sensor, heater high-limit thermostat, and the spa control box, disconnect power to the spa by flipping the GFCI breaker, and leave off for thirty seconds. Once you return power, check the logo lights to see if that reset resolved the issue. A low water level will cause the hot tubs pump to struggle to create the pressure the spa jets need to function properly. Additionally, dirty filters can block water flow and cause a similar issue.
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